I became interested in the inner workings of pianos as a child, when I would lift the piano lid and observe the action movements as I played. In my early years, I began working on pianos, and completed the Piano Technology program, headed by the late Frank Hansen, at The New England Conservatory of Music in 1980. NEC had a piano technology program from 1885 to 1955, and then again from 1978 to the 1990s. Following NEC, I continued on as a student at the University of Massachusetts and graduated with a B.A., magna cum laude, in June, 1982.
In the Fall of 1982, I joined the piano technical department at Steinway & Sons in New York City. This was a full time unionized position. I worked at Steinway for four years, primarily at Steinway Hall. During this time, I joined the Piano Technician’s Guild, and received certification as a Registered Piano Technician from the Piano Technician’s Guild in 1984. While at Steinway, I participated in the factory course, taught by Joe Bisceglie, and the concert course, taught by Franz Mohr. But the ongoing mentoring I received from Masuru Tsumita, who subsequently became the Chief Piano Technician for Juilliard, was my most significant influence.
In 1986, my wife and I moved to the San Francisco Peninsula, where we have raised our two children. I established an independent piano-service business, which has included a number of long-standing accounts with familiar universities, concert venues, and schools in the area. The majority of my work, however, is tuning in the home and in private teaching studios. As an Associate Member of the Music Teachers Association of California (MTAC), I work closely with a number of piano teachers on the Peninsula.
Since the introduction of this website in 2005, I have written extensively about historical hand tools made for the piano industry. These webpages have resulted in requests for publishing articles in periodicals within the piano technology field as well as in the historical hand tools/woodworking area.
During the more than 35 years that I have serviced pianos, from the most modest spinet to world-class concert grands, it is always the person playing and/or studying the instrument who is most important to me.